Desmond's Story

Desmond's StoryDesmond_Gregg.jpg

"It is very reassuring, I would definitely recommend this service."


64 year old Desmond Gregg has a history of heart disease, and has been benefitting from the telemonitoring service in his home since 2009. Part of his managing his symptoms at home involves weighing himself daily with telemonitoring. Des is also supported by a specialist heart failure nurse.

Telemonitoring has allowed Des to be aware immediately when his symptoms change and, in conjunction with his heart failure nurse, his treatment can be adjusted accordingly.

The Telemonitoring NI Service offers two distinct types of telemonitoring, which are used depending on the individual patient’s needs and circumstances; Triage, where the patient is monitored daily by the TF3 Clinical Triage Team, and Track and Trend, where vital signs data is collected over time and reviewed on a regular basis by a healthcare professional as part of ongoing care plans.

Des’ monitoring falls under the Triage monitoring category. This means he takes his readings each day, and the triage centre then checks these on a daily basis against parameters that have been set by his nurse, Anne McNulty. If his measurements fall outside these parameters or if the triage centre have concerns about Des’ symptoms and wellbeing, Des will receive a phone call from the triage nurse who will discuss Des’ health with him and provide him with relevant support and information.

Where appropriate, the triage nurse may also talk to Anne and make her aware of his condition. Anne is then able to access to Des’ readings and other information from her computer and make contact with Des as required.

How has telemonitoring helped?

I have found telemonitoring very beneficial. I am now well used to weighing every day and it is part of my life. It lets me know when things are changing early and I can contact my heart failure nurse, it is very reassuring. I would definitely recommend this service.

Anne McNulty, specialist heart failure nurse said: "Des has not had any hospital admissions since this service was introduced as part of his care. He has also become more self-confident in managing his symptoms.

"This service helps patients to better manage their own condition as well as provide information to enable myself and other Healthcare Professionals to make appropriate decisions about our patients’ care. Telemonitoring helps detect if there is deterioration in the patient's condition at an early stage, which can help prevent hospital admission.”