John's Story

John's StoryJohn_Hicks.jpg

"I am delighted to say I haven’t had to go into hospital any time during the last eleven months."


Sixty five year old Rostrevor resident John Hicks who suffers from Emphysema, has had telemonitoring installed into his home for the last eighteen months.

The Telemonitoring NI Service offers two distinct types of telemonitoring, which are used depending on the individual patient’s needs and circumstances; Triage, where the patient is monitored daily by the TF3 Clinical Triage Team, and Track and Trend, where vital signs data is collected over time and reviewed on a regular basis by a healthcare professional as part of ongoing care plans.

John’s monitoring falls under the Triage monitoring category. This means he takes his readings each day, and the triage centre then checks these on a daily basis against parameters that have been set by his healthcare professional. If his measurements fall outside these parameters or if the triage centre have concerns about John’s symptoms and wellbeing, John will receive a phone call from the triage nurse who will discuss John’s health with him and provide him with relevant support and information.

Where appropriate, the triage nurse may also talk to John’s nurse and make them aware of his condition – John’s nurse will be able to access to John’s readings and other information from his/her computer and make contact with John as required.

How has telemonitoring helped?

Telemonitoring has really helped me understand a lot more about my condition. I take my readings every day and I now know what my readings should or shouldn’t be. Having this service has given me the confidence to help me manage my condition. I also feel very reassured knowing my readings are monitored on a daily basis and my nurse is alerted to any issues.

Would you recommend telemonitoring?

“I am delighted to say I haven’t had to go into hospital any time during the last eleven months and I am able to continue with my volunteering work as a trainer with the Newry and Mourne Chest, Heart and Stroke Association. I would definitely recommend this service to anyone.”

Trudy, John’s wife advised “having the telemonitoring service has made a real difference to our lives. It is very reassuring, it has helped John better manage and live with his condition. We are now able to go on holidays three times a year!”